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Contact Velcom Technical Support for help with technical questions by opening a support ticket. If you require immediate assistance, please call the Velcom hosting technical call center.

Before you open a new support ticket or call our tech support, please check out our FAQ (Frequently Asked Questions) page. The answer you're looking for might be there!

Support tickets are handled in the order in which they are received.

Technical Support Hours:
Mon - Fri 9:00 AM to 01:00 AM EST
Sat - Sun 9:00 AM to 05:00 PM EST
Phone: 416-800-7551
Support Toll-Free: 1-844-983-5266

Sales: 416-800-7551
Toll-Free Sales: 1-844-983-5266
Fax Inquiries: 905-793-6894

Sales & Billing Hours:
Mon - Fri 9:30 AM to 11:00 PM Eastern Standard Time
Sat - Sun 9:00 AM to 5:00 PM Eastern Standard Time
Office Address:
276 Tiffin Street
Barrie, Ontario
NOTE: We are not a public location. You must arrange drop-off/pickup with a Velcom service rep.

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Notice of Copyright Infringement

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